Privacy Policy

Contents hide
1 Privacy Policy
1.1 About Us
1.2 2. How We Process Your Data?
1.2.1 2.1 What Information Do We Collect From You?
1.2.2 2.2 Categories of Personal Data Processed.
1.2.2.1 2.2.1 Data Collected Automatically
1.2.2.2 2.2.2 Data Collected in a Non-Automatic Way:
1.2.2.3 2.2.3 Sensitive Information
1.2.2.4 2.2.4 Social Media Login Data
1.3 3. Why We Use Your Personal Data?
1.4 4. Sharing Information with Manufacturing Factories for OEM Manufacturing
1.5 5. Whom We Share Personal Data With
1.6 6. Legal Basis for Processing
1.7 7. How Long We Store Personal Data
1.8 8. How We Protect Your Personal Data
1.9 9. Children
1.10 10. Your Rights as a User
1.10.1 10.1 How to Access, Modify, Delete, or Challenge the Data Collected
1.10.2 10.2 How to Opt-Out of Data Collection, Use or Disclosure
1.11 11. Modifications
1.12 12. Complaints
1.13 Ready to Get Started?

We (Nanchang Shining Young Foreign Trade Service Co., Ltd.), doing business as Knitwear OEM (“Knitwear OEM,” “KOM,” “we,” “us,” or “our”), believe that protecting the security and privacy of your personal data is important. Therefore, this Privacy Notice explains how we collect, store, use, disclose, and transfer (hereinafter “process”) your personal data when you use our services (“Services”), such as when you:

  • Visit our website at www.knitwearoem.com or any website of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

The personal data we collect about you depends on the context of your interactions with us and the products, services, and features that you use, your location, and applicable law.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://knitwearoem.com/policies/terms-and-conditions/ and our Cookie Policy, which can be found at https://knitwearoem.com/policies/cookie-policy/.

About Us

Welcome to Knitwear OEM, your trusted destination for customized knitwear solutions! Knitwear OEM is operated by Nanchang Shining Young Foreign Trade Service Co., Ltd., a company committed to delivering exceptional knitwear with a focus on privacy and data security.

Company Information:

  • Legal Name: Nanchang Shining Young Foreign Trade Service Co., Ltd.
  • Address: Room 1201, Unit 1, Building 1, Qianxi Tongye, No. 577, Innovation Road, High-tech Industrial Development Zone, Nanchang City, Jiangxi Province.
  • Unified Social Credit Code: 91360106MAD18L627T
  • Contact Person: Aileen Qiu
  • Phone: +8615979016233
  • Website: knitwearoem.com
  • Email: hello@knitwearoem.com

2. How We Process Your Data?

2.1 What Information Do We Collect From You?

We collect and process the following data about you:

Information you give us:

This includes details you provide by filling in forms on our Site or corresponding with us through email or other means. It encompasses any communication sent to us through contact or opt-in forms on our website, email, text, or social media. The provided information may include your name, address, email, age, location, and financial details for purchases or recruitment.

Information we collect from your use of our Site:

During your visits to our Site, we automatically collect:

  • Technical information (IP address).
  • The location where you connected to our Service.
  • Your internet service provider (ISP).
  • Type of device used.
  • Other online service information, including login activity, browser details, page views, and navigation paths. This data is sourced from our analytics tracking system.

Information we collect throughout our relationship with you:

This pertains to information related to products (free or paid) you download or purchase from us.

Marketing Information:

This covers your preferences regarding marketing from us and third parties and your communication preferences.

Note: We use the collected information for delivering relevant content, measuring advertising effectiveness, and ensuring the functionality of our Service. Our lawful ground for processing this information is our legitimate interest in providing our Service.

2.2 Categories of Personal Data Processed.

When using our Online Offerings, we process the following categories of personal data:

2.2.1 Data Collected Automatically

Some information, such as your IP address and device characteristics, is collected automatically when you visit our Services. This includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information.
  • Device Data: Information about your computer, phone, or other devices.
  • Location Data: Precise or imprecise location information based on your device type and settings.

The collected information encompasses IP address, location, clicked links, content viewed, bounce rate, phone type, language preference, browser details, and keywords used to reach our website.

2.2.2 Data Collected in a Non-Automatic Way:

We collect personal information voluntarily provided by you, including:

  • -First and last name.
  • Email address.
  • Phone number.
  • Payment information.
  • Business details.
  • Job titles.
  • Usernames and passwords.
  • Contact preferences.
  • Billing addresses.
  • Debit/credit card numbers.
  • Contact or authentication data.
  • Recruitment-related details (gender, age, country, education, career background, salary expectation).

2.2.3 Sensitive Information

Payment Data: Data necessary for payment processing, stored securely by Knitwear OEM.

2.2.4 Social Media Login Data

We may allow registration using existing social media account details, like Facebook, Twitter, or other social media accounts.

3. Why We Use Your Personal Data?

We process your information to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.

Information you give us or receive from other sources:
We process this data for communication, record-keeping, administration, and the establishment, pursuance, or defense of legal claims. Our lawful ground for processing is our legitimate interests. We use this information to:

  • Facilitate account creation and authentication.
  • Improve our Service and present content effectively.
  • Fulfill and manage your orders.
  • Request feedback and contact you about your use of our Services.
  • Send marketing and promotional communications.
  • Provide service communications and fulfill our obligations.

Information we collect from your use of the Site:
We process this data to analyze your use of our website, administer and protect our business and website, and deliver relevant content and advertisements. Our lawful ground for processing is our legitimate interests. We use this information to:

  • Administer our Site and troubleshoot.
  • Improve our Site and identify usage trends.
  • Keep our Site safe and secure.
  • Measure the effectiveness of advertising.

Information we collect throughout our relationship:
We process this data to supply goods/services, record transactions, and fulfill contractual obligations. Our lawful ground for processing is the fulfillment of a contract.

Marketing Information:
We process this data for promotions, competitions, and giveaways, and to measure the effectiveness of advertising and marketing. Our lawful ground for processing is our legitimate interests.

We may use your personal data for the following purposes:

  • Understand your interests and preferences.
  • Register an account, grant access, and authenticate on  Knitwear OEM’s Digital Channels.
  • Monitor access to Digital Channels.
  • Subscribe and follow comments, posts, articles, webinars, news, and updates.
  • Create media assets, brochures, news, and newsletters.
  • Allow the creation of profiles, posts, comments, and participation in quizzes.
  • Share job ads on Digital Channels.
  • Provide customer support and respond to requests.
  • Collect your image and data during events.
  • Register and organize webinars.

4. Sharing Information with Manufacturing Factories for OEM Manufacturing

In addition to the purposes outlined in Section 3, we share specific information with manufacturing factories to facilitate OEM manufacturing processes. This includes but is not limited to, the following details:

Product Specifications and Requirements:

We share detailed product specifications, including design, materials, dimensions, and any specific requirements outlined by our clients. This information is crucial for manufacturing factories to understand the exact specifications and standards to be met during the production process.

Manufacturing Processes and Procedures:

To ensure seamless production, we provide manufacturing factories with comprehensive details about the manufacturing processes and procedures. This includes information on cutting, stitching, assembling, and any other steps involved in producing the final product.

Quality Control Measures:

Quality is of utmost importance to us. We share our quality control measures and standards with manufacturing partners, outlining specific criteria that must be met at various stages of production. This includes inspections, testing protocols, and quality assurance processes.

Timelines and Production Schedules:

Clear communication of timelines and production schedules is essential for effective collaboration. We provide manufacturing factories with detailed timelines for order fulfillment, including production start dates, intermediate milestones, and expected completion dates.

Packaging and Shipping Requirements:

Information related to packaging and shipping requirements is shared to ensure that products are handled, packed, and transported following industry standards and client expectations. This includes packaging materials, labeling, and shipping instructions.

Communication Protocols:

We establish clear communication protocols with manufacturing partners, specifying preferred methods of communication, reporting procedures, and points of contact. This ensures efficient and transparent communication throughout the manufacturing process.

Customization and Flexibility:

While providing specific details, we also emphasize the importance of customization and flexibility. Manufacturing partners are encouraged to collaborate with us to address any unforeseen challenges, suggest improvements, and ensure the final product meets our clients’ expectations.

Confidentiality and Data Security:

We highlight the importance of maintaining confidentiality and data security throughout the manufacturing partnership. Any sensitive information shared is expected to be treated with the utmost confidentiality, and appropriate security measures are required to safeguard data.

Continuous Improvement and Feedback

We encourage a culture of continuous improvement and value feedback from manufacturing partners. Open communication channels are established to discuss challenges, propose enhancements, and collectively work towards optimizing the manufacturing processes over time.

By sharing this information, we aim to establish a collaborative and transparent relationship with our manufacturing partners, ensuring the successful execution of OEM manufacturing projects.

5. Whom We Share Personal Data With

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of  Knitwear OEM to another company.

Google Maps Platform APIs:

When we use Google Maps Platform APIs, we may share your information with specific Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy.

Affiliates:

We may share your information with our affiliates, including our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners:

We may share your information with Nanchang Shining Young’s business partners to offer you certain products, services, or promotions.

Employees:

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Sharing Information with Manufacturing Factories for OEM Manufacturing:

In addition to the above, we share specific information with manufacturing factories to facilitate OEM manufacturing processes. This includes but is not limited to, detailed product specifications, manufacturing processes, quality control measures, timelines, packaging requirements, and other essential details for seamless collaboration.

Other Disclosures:

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights.

6. Legal Basis for Processing

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

This section applies to you if you are conducting business globally and target audiences worldwide, especially in the EU or UK.

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018 and UK GDPR.

Knitwear OEM, being a global entity, relies on the following legal basis to collect and process the personal data of users:

  •  Processing for Contractual Obligations:
  •  Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract, the consequences are as follows: You may not be able to conclude a payment.

This legal basis ensures that we process your information to fulfill our contractual obligations, allowing for the provision of services and maintaining effective communication.

For users located in the United States, the legal basis follows the guidelines of the California Consumer Privacy Act (“CCPA”):

  • CCPA Compliance:
  • Knitwear OEM is committed to compliance with the California Consumer Privacy Act (“CCPA”).
  •  The CCPA provides Consumers (California residents) with specific rights regarding their personal information.

This legal basis is designed to comply with the CCPA, ensuring transparency and adherence to the rights granted to California residents regarding their personal information.

7. How Long We Store Personal Data

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is impossible (for example, because your personal information has been stored in backup archives). We will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How We Protect Your Personal Data

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. Therefore, you should only access the Services within a secure environment.

9. Children

We do not knowingly collect or use personal data from children under 16. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 has provided us with personal data, their parent or guardian may contact our privacy officer. If you become aware of any data we may have collected from children under 18, please contact us at hello@knitwearoem.com.

10. Your Rights as a User

In some regions (like ), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to processing your personal information. We will consider and act upon any request following applicable data protection laws.

Suppose you are located in the EEA or UK, and you believe we are unlawfully processing your personal information. In that case, you also have the right to complain to your local data protection supervisory authority.

10.1 How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

  • Contact Person: Aileen Qiu
  •  Email:hello@knitwearoem.com

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

10.2 How to Opt-Out of Data Collection, Use or Disclosure

  • You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages or emails that we send.
  • Opt out of the use of your personal data for marketing emails. You can opt out by clicking “unsubscribe” at the bottom of any marketing email or updating your email preferences under “Your Account.”
  • Account Information. If you would like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.
  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
  • Cookies and similar technologies: Most Web browsers accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you remove or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at hello@knitwearoem.com

11. Modifications

This Privacy Policy may be amended periodically to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” on this page. We recommend that our users periodically review our Privacy Policy to ensure they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

12. Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. In addition, you may contact a supervisory authority if you feel we have not addressed your concern adequately. You also have the right to make a complaint to a supervisory authority directly.

Additionally, Knitwear OEM is part of a global company operating in many different countries. If you have questions not answered in this Policy concerning how we use your personal information or wish to raise a complaint regarding how we may have handled your personal information, you may also contact Knitwear OEM’s Data Protection Officer in that case.

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